FAQs | Wellton Tea

Where to buy Wellton Teas?

Visit: Where to buy?

Do you ship worldwide?

Yes, we do ship worldwide.

How much does shipping cost ?

For orders within the United Arab Emirates, a fixed shipping charge of AED 20 will be levied. For orders outside the United Arab Emirates, shipping charges vary from country to country.

What payment methods do you accept?

Our website accepts Credit/Debit Cards and PayPal payment options. For wholesale orders, offline payments are also accepted by our company Wellton Global Trading L.L.C.

How can I track my order?

Once you place an order, you will be provided with a dedicated tracking number which can be used to track your orders. Follow the link to track your orders: https://www.welltontea.com/track-your-order

Can I cancel my order?

Yes you can cancel your order. Your order is eligible for cancellation or a refund if a cancellation request is sent to us within 24 hours of placing the order or before your order has been shipped, whichever happens first.

Can I exchange/replace a product?

All orders placed on our website are eligible for replacement if the product is unused and unopened. The replacement request has to be initiated within maximum 7 days of delivery and the reason should be explicitly stated in the email.