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FAQs
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Where to buy Wellton Teas?Visit: Where to buy?
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Do you ship worldwide?Yes, we do ship worldwide.
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How much does shipping cost ?For orders within the United Arab Emirates, a fixed shipping charge of AED 20 will be levied. For orders outside the United Arab Emirates, shipping charges vary from country to country.
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What payment methods do you accept?Our website accepts Credit/Debit Cards and PayPal payment options. For wholesale orders, offline payments are also accepted by our company Wellton Global Trading L.L.C.
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How can I track my order?Once you place an order, you will be provided with a dedicated tracking number which can be used to track your orders. Follow the link to track your orders: https://www.welltontea.com/track-your-order
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Can I cancel my order?Yes you can cancel your order. Your order is eligible for cancellation or a refund if a cancellation request is sent to us within 24 hours of placing the order or before your order has been shipped, whichever happens first.
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Can I exchange/replace a product?All orders placed on our website are eligible for replacement if the product is unused and unopened. The replacement request has to be initiated within maximum 7 days of delivery and the reason should be explicitly stated in the email.
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